Term and Conditions

Last Updated: [Insert Date]

Welcome to Hoka Shop! These Terms and Conditions outline the rules and regulations for using our website (ussportsshoespro.com) and purchasing our high-performance footwear and accessories.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except certain Asian countries and remote regions as specified in our shipping policy. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, product designs, and images, is the property of Hoka Shop or its licensors and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We specialize in performance footwear including:

• Running shoes (road and trail)
• Racing flats
• Walking shoes
• Sandals
• Performance socks

We make every effort to display product colors and features accurately, but slight variations may occur due to monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. “Hot Sale” and clearance items may have limited stock.

3. Ordering and Payment

3.1 Order Process

When you place an order, you’ll receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between you and Hoka Shop.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing

All prices are in US Dollars (USD) unless otherwise stated. We reserve the right to adjust prices due to market conditions, errors, or promotional changes.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

4.2 Shipping Options

Option	Carrier	Cost	Delivery Time
Standard Shipping	DHL or FedEx	$12.95	10-15 business days after shipment
Free Shipping	EMS	Free for orders over $50	15-25 business days after shipment

Delivery times are estimates and may vary based on destination and customs processing.

4.3 International Shipping

Customers are responsible for any customs duties, taxes, or import fees. We cannot ship to certain Asian countries and remote regions—check our shipping policy for current restrictions.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided:

• Items are unworn with original tags attached
• Original packaging is intact (including undamaged shoe boxes)
• Proof of purchase is included

5.2 Non-Returnable Items

For hygiene and performance reasons, we cannot accept returns on:

• Socks with opened packaging
• Customized or special order footwear
• Items marked “Final Sale”

5.3 Return Process

To initiate a return:

1. Email [email protected] with your order details
2. Receive return authorization and instructions
3. Ship items to: Hoka Shop Returns, 2014 Glory Road, Mc Minnville, TN 37110 USA

International customers are responsible for return shipping costs.

5.4 Refunds

Refunds are issued to the original payment method within 5-7 business days after we receive and inspect your return.

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

6.2 Prohibited Conduct

You may not:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Use any automated means to access the site without permission

7. Limitation of Liability

Hoka Shop shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of or inability to use our products
• Unauthorized access to your transmissions
• Any third-party conduct related to your use of the website

Our total liability for any claim related to these terms shall not exceed the amount you paid for the product(s) in question.

8. Dispute Resolution

Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes shall be settled in the courts of Mc Minnville, Tennessee, USA.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Hoka Shop Customer Service
Email: [email protected]
Physical Address: 2014 Glory Road, Mc Minnville, TN 37110 USA